DeskAlerts Cloud Communication System for Enterprise. Having a trustworthy internal communications system is a must for any business. This can be even more important in times of crisis. One example can be what we are experiencing today with the COVID-19 situation.
If you can’t have fast and efficient communication with your employees, you can’t be sure they will know everything they need to know. All of this can be, how to do their jobs, to stay safe, and to understand your company’s goals.
A cloud-based communication system can be the perfect choice for your business as it can give you a lot of benefits. This is a given since today, a lot of businesses have their staff working from home.
The main difference between a cloud-based and a local system is that with the cloud you can access it easily. This is because when you host it in the cloud, you’re hosting it on the software vendor’s servers. This way, you can access it from anywhere through a web browser. On the contrary, local software is hosted on your business’ own computers and servers. Thus, when you decide to use a cloud solution, you won’t have to rely on your infrastructure performance.
Why you need a cloud-based communication platform
Cloud-based systems are becoming more popular with each day that passes. According to Flexera research, 59% of companies are expecting a growth in the use of the cloud. They came to this conclusion after comparing their plans before the pandemic to the current situation.
Communication systems are not an exception to this. In fact, 53% of our customers have said that they are looking for a cloud-based enterprise communications system.
This is not a surprise, since this is vital during the COVID-19 pandemic. For companies, being able to offer a flexible work environment can be the difference between going broke or achieving success. For this, they must provide their employees with easy access to their systems.
In a lot of companies, as soon as employees started to work from home, the system became overwhelmed. Why? Because companies never thought of having so many remote connections trying to get in at the same time. So, these systems weren’t prepared for that kind of demand and struggled to fulfill it. This affected productivity, profitability, and business continuity for the worst.
DeskAlerts Cloud Communication System for Enterprise. Companies that relied on cloud-hosted services fared much, much better.
We know that being able to reach your employees through on-site devices can be important for your corporate communications strategy. However, when doing this, you’re trusting that those devices and your employees are working through a functional network.
So, in the case that your network goes down, and an issue that affects your company happens outside of regular office hours appears, how will you reach your employees? This situation can require being able to talk with them immediately and these devices may not be useful in this case. They can be desk phones, office loudspeakers, digital signage, and desktop computers. Thus, you won’t have a lot of options to reach your people to inform them about the said issue.
That is why you need a cloud-based communication platform.
How the DeskAlerts cloud communication solution works
DeskAlerts is an internal notification system that you can install on your local servers or in the cloud. Both types of hosting can be similar in a lot of ways. Both of them use different methods to establish ways of communication between you and your employees. Some of these can be:
- Pop-up notifications
- Video messages
- Desktop tickers
- Corporate wallpapers, lock screens, and screensavers
- Surveys and many more.
DeskAlerts Cloud Communication System for Enterprise. Some people say that this system is intrusive and it can be. It’s like this to grab the attention of your employees no matter where they are or what other tasks they are doing.
With the cloud-based version of our notification system, the software will be hosted on our server for top tier stability, security, and scalability. You must also know that the DeskAlerts support team are the ones who create these client applications. They are also in charge of distributing them to your administration team. After that, an Active Directory will be configured to satisfy your security requirements. Thus, any devices with the internet and a mobile connection will be able to receive the DeskAlerts messages.
As you can see, DeskAlerts works perfectly as a web-based communication system. With it, administrators will be able to access the cloud via a web browser. They can send messages directly to employees no matter where they are.
Thus, this is a cloud alert system than can offer you scalability and efficiency. This way it can help you to improve your day-to-day internal communication between you and your staff.
Benefits of the DeskAlerts cloud-based communication system
By using the DeskAlerts cloud solution for your organization’s internal communications, you will be able to easily reach thousands of employees. DeskAlerts Cloud Communication System for Enterprise. It won’t matter whether they are in the office or working outside of it. They can be anywhere and you will still be able to talk with them.
The benefits include:
The ability to send messages to all of your employees at once and to be sure that they are seen by all of them – even if they are working from home, are traveling, or work in the field.
- Even if your system is down you can still send messages.
- You can send notifications from literally anywhere. You don’t need to use a VPN connection.
- The DeskAlerts system can be integrated with other systems via API to meet virtually any business requirements.
- You can send notifications to any devices without having to make additional adjustments – no VPN or reverse proxy is needed.
Reasons to try the DeskAlerts cloud alert system
If you’re looking for a trustworthy system to improve the ways of communication in your organization, DeskAlerts is the tool for you! This is a handy communications system for enterprises. Remember that you can also tailor it to suit your organization’s needs.
DeskAlerts Cloud Communication System for Enterprise. Here are the five main reasons why you should try DeskAlerts… but if you can think of many more, please share them with us in the comments below!
Send different types of content for different purposes
It doesn’t matter what kind of message you want to send to your employees, DeskAlert will do it for you. You can send anything you want and DeskAlert will make sure all your employees receive it. Some examples can be the sharing of:
- Announcements of new policies and procedures
- Reminders about training opportunities
- Emergency notifications
- Invitations to corporate events
- Information about system outages.
DeskAlerts Cloud Communication System for Enterprise, Cut costs by embracing a cloud-based communication platform
When you use the DeskAlerts as a cloud-based communications system, it costs your company a lot less money. We came to this conclusion by comparing it to if you have to own and maintain your own Windows-based VM or a physical server.
Free up your IT department’s time
There are many ways DeskAlerts can save your IT department’s time. One of them is by using it to send notifications about IT outages and other IT issues. With this, you can free up the time your help desk employees spend answering repetitive phone calls about a known issue.
You can save even more of their time if the communications system is located on the cloud. This is because they won’t need to spend any time at all on the installation process and software updates. These are all done automatically on our end.
DeskAlerts Cloud Communication System for Enterprise, Dedicated tech support
In case you ever experience any technical issues, a cloud-based platform can allow you to get a quick and efficient solution from our team of technical experts. The best thing about this is that you won’t even need to get involved at all. Thus, you will be able to focus on other company matters.
Deploy it quickly
DeskAlerts Cloud Communication System for Enterprise. Another thing you should have in mind about the DeskAlerts cloud solution is that is easy to use. You can have it installed in less than a day and start using it straight away. This way you can make the most of all its benefits and features.
Knowing all the struggles that the current pandemic has brought to all companies around the world, it’s good to know that a tool like DeskAlerts exists. Its aim is to help businesses provide to their employees all the critical information they need. Get in touch with us today to know how this cloud-based system can work in your own company. Remember, the main benefit of this is to improve communication between you and your employees.