Entries by Brenda Valades

How to work from an ERP in the cloud?

How to work from an ERP in the cloud? ERP software are planning systems that allow to unify and simplify the work of the different departments of the company and develop the business activity in a collaborative way. However, when choosing to implement an ERP one of the most relevant issues is to choose between […]

5 Tips To Stop Employees Ignoring Your Messages

5 Tips To Stop Employees Ignoring Your Messages. Information overload is a challenge that many organizations around the world have to overcome in order to communicate effectively with their employees. Regardless of industry, the modern world means that employees have more competing information sources than ever before, across more channels, all vying for their attention […]

How To Communicate With Offsite Workers?

Much has been made in recent years of the rise of the remote workforce as more and more people embrace freelance work, telecommuting and other work-from-home opportunities. Communicating with this section of the workforce has been quite topical as it poses a unique range of challenges. But it’s often forgotten or overlooked that there is a […]

Customer experience management: what it is and how to implement it

Customer experience management: what it is and how to implement it. Customer Experience Management is the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, therefore, increase customer satisfaction and loyalty. It’s the product of a customer’s perceptions after interacting rationally, physically, emotionally and/or psychologically with any part of […]

Leveraging CRM Data for Personalized Communications

Leveraging CRM Data for Personalized Communications. How does CRM improve the customer experience? In the most advanced consumer communication management systems, all content is now designed, created and distributed within a deeply transformed business paradigm. In this paradigm, digital technologies evolve to try to intercept the preferences and expectations of a constantly moving customer. So, what […]

10 Ideas For Increasing Employee Engagement Through Corporate Screensavers

10 Ideas For Increasing Employee Engagement Through Corporate Screensavers. Internal communications is an important function in any organization, large or small. Keeping employees informed on a range of topics ensures your team can work together in a cohesive manner with the best possible outcome for the organization in mind. There are many different channels that communicators […]

Solving Internal Communications Challenges In Large Organizations With DeskAlerts

Solving Internal Communications Challenges In Large Organizations With DeskAlerts. Having effective internal communications systems in place is critical for any organization. It ensures that everyone is on the same page, important information is shared easily, helps to build a positive culture, increases productivity and profitability and boosts the morale of the workforce and levels of […]

Direct Your Employees’ Everyday Routine With DeskAlerts

Direct Your Employees’ Everyday Routine With DeskAlerts. As a manager of people, you hope that every employee you’re responsible for overseeing will be a super star capable of following instructions, working with minimum supervision and will do their job properly with minimum intervention. While there are some employees out there exactly like that, human nature […]

Increase your CQC rating with DeskAlerts

Increase your CQC rating with DeskAlerts. If you’re looking to improve your healthcare organization’s CQC rating, consider investing in DeskAlerts – an internal communication software solution that is proven to improve information flow in hospitals and healthcare organizations, and subsequently improves patient outcomes. The UK Government requires that all care providers show the public how […]