Cratos – CRM

Developed by: INNATOS GROUP

A company needs clients in order to be successful. Having the best possible relationship with your clients is the path to business success. It’s key to have an excellent and efficient management of clients and prospects in order to form long term, lasting relationships with them.

Innatos knows the challenge of customer relationship management, so we’ve released a CRM software called Cratos. Cratos has the sole intention of helping you improve our customer relationship processes and everything related to it.

CRATOS

Versatile CRM for every situation

It’s not just about having a company’s information or the phone number of your contacts. Cratos is about having an organized and centralized database with all the information that your company acquired through contact with clients and prospects. With Cratos, you will be able to get joint operative information with commercial information. In addition, you will have the ability to keep organized your individual and group agendas. Cratos will also help you separate the types of clients in order to come up with more effective marketing campaigns.

  • Thanks to Cratos, an owner or sales manager will be able to visualize the follow up of the sellers and detect accounts that haven’t been tended to. They will also be able to massively assign clients or prospects to certain sellers and keep track of all the information for any contact, account or prospect.

  • Each seler will be able to keep a registry of appointments, calls, mails and events of each of their contacts. Afterwards, they can capture the obtained result after calling their clients or search for clients or prospects close to their current position.

  • Furthermore, Cratos can be used in english or spanish. This will give you an unified follow-up platform to those businesses that have both national and international operations.

  • We also help clients connect different ERP softwares. This way, a seller will get operative information and billing in a single screen.

Security

Cratos has more than a access security at screen level. It can also be defined if a seller can see the information of another sellers and the type of access. For example, if the permission will be of reading online or both reading and editing. This will give total control to the personnel in charge of maintaining the information.

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The catalogue of staff can be used to define the mail address of every user and also if they have permission to erase accounts, contacts or prospects.

Functionalities

In Cratos, it is very easy to re-assign accounts or leads to other sellers. And it can be done massively or selecting just what is needed. This is very useful when you need to re-assign a whole commercial zone or when a seller is leaving the company.

 

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In a single screen you can consult all the relevant information for accounts and prospects.

Our CRM software is designed so that a seller or sales manager can see, in a single screen, all of the relevant information in order to make correct decisions. In addition, you can see the posicition of the seller at the moment in which an activity was registered. This activity might be a call, a task or an event. This is done in order to guarantee that the accounts are being visited.

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Follow up.

You have options in every screen. These screens can be accounts, contacts, prospects or opportunities. Among these options you can register calls, emailing, program events or register a task. This way, you won’t need to exit the program and go to a different window.

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Each of the registered activities gives you the ability to capture the obtained results. These activities might be event, task orc call. By this method, you won’t only keep registry of the tasks with an account or prospect, you will also know the obtained result for each of them.

You also have a synthesized screen to give the seller more control over their processes. In this screen you will have a calendar of all the agreed meetings and tasks to be done. These tasks can be emails, notes and calls. You can keep in a single view every pending task to be done and also know what you’ve already completed.

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Innatos - Plows Point of Sale Software - ss

From the starting screen you will be shown how you’re progressing towards your goals. You will also have access to the main indicator and the activities to be done, ordered by which are for today and which are already expired. This same screen also works for sales manager. They will be able to filter the information of the sellers and monitor their progress and the follow up that is being given to prospects and accounts.

START GAINING CONTROL OVER YOUR INVENTORY AND BUSINESS

© Copyright - Innatos 2020 | Developed by BluCactus