How to Give Customers Updates Regarding IT Services
At some point, even the best maintained systems have to go offline. Often for maintenance and upgrades! But unforseen circumstances can take your systems down too. Internet service providers can have outages affecting your internet access and…
Benefits of Lock Screen Employee Communications
When you’re running internal communications campaigns, you often need to deliver the same information, several times, in different ways, using different channels in order for your messages to sink in. Benefits of Lock Screen Employee Communications.
When…
Protect Your Employees with Real-time Mass Notifications
There are some times when you need to urgently communicate with your employees – usually in an emergency situation or because of a critical incident. This sort of communication needs to be instantaneous as there is often no time to spare at…
How to Reduce the Number of Help Desk Incidents
Your company’s IT help desk has an important role to play, providing support and troubleshooting technical issues that your employees may be facing on any given day. How to Reduce the Number of Help Desk Incidents.
Keeping your company’s…
Why You Need the DeskAlerts Multilanguage Interface and Multilanguage Alerts
When your company works in different countries, in different time zones across the globe, with different languages and cultural considerations, different opinions, and different levels of education, you have your work cut out for you in terms…
The Benefits of DeskAlerts SSO for Your Business
The Benefits of DeskAlerts SSO for Your Business. The DeskAlerts internal communication software solution just got easier to use. You can thank its new Single Sign-On (SSO) feature for that! SSO is an authentication and session tool that allows…
Successful Change Management Strategies
Rapid technological change, globalization, 24/7 work practices, and turbulent economic times mean that your organization can’t afford to rest on its laurels: change is necessary not just for growth, but to remain competitive and ultimately…
Using DeskAlerts for Cyber Attack Notifications
Using DeskAlerts for Cyber Attack Notifications. From phishing to hacking to viruses, many businesses can expect to become the victim of cybercriminals every single year.
According to the FBI, in the USA alone more than 4,000 ransomware…
How to Organize Annual Security Training in Your Company: Some Insights
How to Organize Annual Security Training in Your Company? Every year, cyber-attacks cost businesses millions of dollars to deal with. It’s a problem that is growing as threats become more and more sophisticated. In fact, it is believed that…
The Most Common Helpdesk Problems…and How to Solve Them
The Most Common Helpdesk Problems…and How to Solve Them. When you’ve been working on your company’s IT helpdesk for long enough you start to get a feel for the sorts of issues that employees will call up and ask about.
You may…